Shipping & Delivery
COVID-19 update: While Australia Post is still operational, there may be some delays due to COVID-19. Please refer to the Australia Post website for more information on impacts to services.
LIMITED TIME OFFER – FREE SHIPPING
Shipping is FREE on all orders within Australia. No minimum spend required. No coupon is required, simply add to your cart and checkout.
More details:
This is a limited time offer and may be removed and brought back time to time. The exact and latest information on free shipping can be seen during checkout process. In case the “free shipping” promotion is over, there may still be delay in removing this “free shipping” promotion message from top site bar, sidebar or anywhere else on the site. The best way to know the shipping fee is see the shipping fee during checkout process. The latest shipping fee will be shown during checkout process. If it is free, then free shipping will show up during checkout else the shipping rates as below will show up. The shipping rates may change from what’s shown below, and below info. is only to give you an idea of the shipping fee.
Only standard shipping is given free even during promotions. Express post will now be free even during promotions. Regular shipping and express post shipping fees can be seen in table below.
ORDERS WITHIN AUSTRALIA
Shipping is FREE on all orders over $70 within Australia. This amount can change, see latest during checkout.
| Delivery method | Cost | Delivery timeframes | |
|---|---|---|---|
| Metro | Regional | ||
| Australia Post Standard | $7.95 flat rate or FREE on orders over $70 | 2-3 business days | Please allow an additional 1-2 business days |
| Australia Post Express | $9.95 flat rate or FREE on orders over $70 | 1-2 business day | Please allow an additional 1-2 business days |
Same day dispatch
We will usually post your order the same day it is received, provided it is placed before 1:00PM (AEST), Monday to Friday. During sale periods, same day dispatch may not apply but we will try to ship your order out as soon as possible. Orders placed over the weekend or on a public holiday will be processed the next business day.
Once the parcel has been delivered to your shipping address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, we recommend sending your order to a work address, Parcel Locker (this page has more info. on parcel lockers) or via Australia Post eParcel or Australia Post Express eParcel.
Tracking your order
Once your order has been shipped, you will receive a shipping confirmation via email containing your tracking number. Orders can be tracked online via Australia Post website.
INTERNATIONAL ORDERS
Currently we are not delivering to NZ and rest of the world.
